Claims

When something happens, we're in your corner

A claim can stop your operation cold. Report yours anytime — call 855-LOG-LOSS or reach your Longleaf® agent — and we'll move fast to get you back to work.

Claims handled by people who know logging

When you file a claim with us, you're not explaining what a feller buncher is or why downtime costs you by the day. Our adjusters understand logging and log hauling, so claims move faster and the decisions make sense.

We built Longleaf® to defend our clients — fair, fast, and without the runaround.

Logging crew We've got you
How it works

Filing a claim is simple

01
Report it

Call 855-LOG-LOSS (855-564-5677) or your Longleaf® agent — anytime, including after hours for emergencies.

02
Tell us what happened

Share the basics: who, what, when, where, and any photos you have.

03
We take it from there

We assign an adjuster who understands logging and keep you posted start to finish.

At the scene

What to do after an incident

✓
Make sure everyone is safeTend to injuries and call 911 first if anyone is hurt.
✓
Secure the areaPrevent further damage or injury where you safely can.
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Document everythingPhotos of the trucks, equipment, the load, and the scene.
✓
Exchange informationNames, contacts, and insurance for everyone involved.
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Stick to the factsDon’t admit fault — let the adjusters sort out liability.
✓
Report promptlyThe sooner you call, the sooner we can get you moving again.

Need to report a claim?

Call our claims line anytime or reach your agent — we're ready when you are.

Call 855-LOG-LOSS